Shipping Information: We ship quickly (usually within 24 hours of your order payment) by our choice of the major shipping companies. Refunds and returns: We must pass on the fees we are assessed for refunds and returns if you change your mind but if me make a mistake we certainly will assume all responsibility. So if you are not sure of what you need please send us a note and we will consult with our tech support people to make sure we are on the right track.